“OUR GUESTS AND EMPLOYEES, OUR PRIORITY”
Dear Partners and Guests,
In response to the COVID-19 pandemic and the hygiene challenges presented, we would like to announce our Commitment to Health & Safety and kindly inform you of our elevated hygiene protocols and cleanness standards which will ensure that our guests will enjoy a safer and cleaner stay, while staff are fully protected.
We remain fully committed to our guests by providing a hygienic, safe and clean environment with experienced management and well-trained personnel. We are closely following the recommendations of both, global and local health authorities including the World Health Organization (WHO), the European Centre for Disease Prevention and Control (ECDC), the Hellenic National Public Health Organization (EODY) and the Greek Ministry of Tourism.
To this end, we have swiftly updated our health and safety standards and hygiene protocols to ensure the absolute safety for all people. In V-HOTELS health and safety are taken very seriously and our updated hygiene and cleanness protocols are designed to minimize risks, protect every person within our premises and promote a safe and healthy environment. Our newly appointed Quality Assurance Manager (QAM) and his team together with hygiene experts and sanitization specialists are working tirelessly at implementing these health and safety measures against COVID-19 as well as to ensure that all protocols will be followed strictly by our employees during the operational season. Well designed, easy to follow and to
monitor measures are already in place.
Our commitment to health & safety is unwavering. Almyros Beach Resort & SPA is the 1st hotel in Greece audited and certified with the Global Hotel Security Standard of SAFE HOTELS Alliance AB and has also applied for COVID Clean TM Certificate.
More information on www.safehotels.com. We expect to be certified prior opening: 1st of July 2020.
Our guests at Almyros Beach Resort & SPA can rest assured that our hotel is actively following all local, national, international health and government guidelines and procedures and doing everything in its capacity to ensure that they have a safe and pleasant stay.
We are closely monitoring all COVID-19 developments and is addressing challenges and concerns around travelling during this time. In this, we are committed to offering flexible booking options.
Given these unique circumstances, we are making additional adjustments to our individual booking policies, giving you more space and flexibility to secure your stay at our hotel. Please contact our Sales and Marketing Department for more information.
Almyros Beach Resort & SPA
COVID – 19
IN-HOUSE RULES AND ADDITIONAL
|THE TEAM MEMBERS COMMIT THEMSELVES TO:|
|SAFETY IS ENCHANCED IF THE GUEST AGREES TO:|
|RECEPTION AND COMMON AREAS:|
To minimize the risks of virus transmission special social distancing practices will be implemented to reduce person-to-person contact and ensure that a distance of 1.5 to 2 meters is respected. Thermal cameras for measuring body temperature will be in place for both guests and employees. A 24/7 medical service will be available with appointed doctor. Check-in time will be changed to 15:00hrs and check-out time to 11:00 hrs. In order to allow enough time for our Housekeeping team to deep clean and properly sanitize the room before the new guests enter in (early check in will be possible given that the room is ready before 15:00hrs without additional charge!).
|ROOM / HOUSEKEEPING:|
At check-in, you will be offered the possibility of choosing the new “DO NOT ENTER MY ROOM” option. This means that while all services remain available, our employees will only enter the room after guest has requested. Daily cleaning service will be done upon request by pressing the green button (please make up my room) in their room.
|RESTAURANTS AND BARS:|
Our HACCP protocol has been updated and redesigned to meet all requirements for COVID-19 prevention. A specialized external company (COSMOS SAFETY) has been contracted to train all staff in new practices and to monitor all F&B operations.
New food and beverage safety and hygiene strategy will include:
|SWIMMING POOLS AND BEACH:|
On top of our regular Health and Safety protocols:
|SPA AND FITNESS CENTRE:|
SPA operation has been redesigned in response to the challenges presented by the COVID-19 pandemic. All cleaning and sanitization guidelines already in place have been updated accordingly. Other measures include: